Connecting to the Campus Network

Wireless Networks

Members of the NYU community may access the "nyu" wireless network at ISAW using their NetID and password. Most laptop computers and smartphones will be able to detect the connection settings automatically. However, if you have an older device, you may find it easier to connect to the "nyu-legacy" wireless network. In the event that your device has trouble connecting to both of those, you may alternatively use the "eduroam" network (login name is your, rather than just netid).

Winter 2018 Upgrade: This year, the ISAW building is at the top of the queue for a comprehensive upgrade of wireless network hardware. The new hardware configuration will address known problems with poor signal strength in certain areas of the building - particularly on the sixth floor. The upgrade will also provide us with better methods to connect guests to the wireless network.

Guests: The "nyuguest" wireless network is available for visitors who do not have NYU network credentials, nor eduroam credentials. The guest wireless password is available from the main reception desk on the third floor, and from the IT Office on the sixth floor. The password is changed every Monday morning. If you are planning a conference, remember to ask for the guest wireless password to share with your attendees.

Known Problems:

  • The nyu wireless network requires authentication with your NetID, and NYU requires you to change your NetID password at least once per year. When you change your password, you will have to update the password that your devices use to automatically reconnect to the wireless network. From smartphones, you may need to use the "Forget this Network" feature.
  • The wireless network signals are weakest in the elevator, stairwells, and basement. When you move a device between floors, you may lose your connection temporarily.

Further instructions and troubleshooting tips for connecting to the wireless networks may be found on the NYU ITS help pages. Assistance with connecting to the network may also be requested by contacting the .

Wired Network

The NYU campus network has multiple layers of security, including a restriction that only authorized computers are allowed to connect. If you have a desktop or laptop computer that you need to connect to the wired network for faster upload and download speeds, the ISAW IT group can enable that service by registering your computer's unique hardware identifier in the system. Please to request this service.